faq

What is the refresh time for prices?

5 minutes, prices are updated every 5 minutes. We intend to reduce it to 1 min in near future.

What is the waiting time for fresh news?

5 minutes, news feed is synced with the server every 5 minutes.

How can i request a coin to be added to coin watch list?

Please send an email to [email protected]. Please keep in mind that if some coin is not available in the coin watch list, there might be some technical reasons. Nevertheless we will try our best to add it to the list.

The coin prices are based on which exchange?

Most of the coin prices are global averages, if a coin is only available in limited exchanges or locations, the one with the highest volume is used.

What are the supported fiat currencies?

For now, we only support US Dollar. We are working on adding Euro, Pound sterling, Canadian Dollar, Australian Dollar, Indian Rupee and  Japanese yen. And more in the future.

What are the supported languages?

For now, we only support English. We are working on adding Spanish, German, French, Italian, Portuguese and Russian. We are also trying to add a translation layer to translate English news articles to many other languages.

What are the features under development that i can expect soon?

A portfolio system where you can track your coins live,  daily roundup of important news of the day, more news categories, more languages, more currencies, currency coin graphs, incremental user interface (UI) improvements, better loading speeds and many more.

How do I report bugs?

Please email us at [email protected] with as much detail as possible. We will do our best to fix it immediately .

How do I give my suggestions or criticism?

You can also drop us your feedback in Settings > Feedback. If you are facing some issue, please email us at [email protected] so that we can help you or fix it and get back to you.

Is the vinterest app available in any other platforms?

Only android app is available right now, an ios app is coming soon and a web app is under development for later this year.

For any help, you can always email us at
[email protected]